‘Nationwide Issue’ Disrupts AT&T Customers’ Ability To Call Non-AT&T Users

AT&T has acknowledged a widespread problem that is affecting their customers' ability to make calls to non-AT&T users, as reported by the NY Post.
Photo Credit: Unsplash/ Rubaitul Azad

AT&T has acknowledged a widespread problem that is affecting their customers’ ability to make calls to non-AT&T users, as reported by the NY Post.

“The carriers are working as quickly as possible to diagnose and resolve the issue,”

the company said in a statement. 

The issue is limited to calls between different carriers however, calls between AT&T customers are not affected. The company has not provided specific details about the situation. However, reports from Down Detector, a service that tracks outages, indicate that customers started experiencing issues around 1 p.m. By 5 p.m., over 3,000 problems were reported, with 90% of them related to cellular connectivity. 

Major cities like New York City, Chicago, Philadelphia, and Dallas have seen the highest number of complaints. Officials in Camden County, New Jersey have also taken to social media to warn AT&T customers that the outage may impact their ability to call emergency services. 

It’s worth noting that AT&T is currently being investigated by the New York Attorney General and the FCC for another outage that occurred in February and lasted up to 12 hours.

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