Dunkin’ Donuts Faces Lawsuit After Toilet Explodes On Customer Leaving Them Covered In ‘Human Feces and Urine’

Paul Kerouac has filed a lawsuit against Dunkin' Donuts, claiming that a toilet at one of their Florida outlets exploded while he was using it, reports the NY Post. 
Photo Credit: Unsplash/ Joan Oger

Paul Kerouac has filed a lawsuit against Dunkin’ Donuts, claiming that a toilet at one of their Florida outlets exploded while he was using it, reports the NY Post

The incident occurred on January 6, 2022, and left Kerouac

“traumatized”

and covered in waste. The lawsuit, filed in Florida’s 9th Judicial District, states that he was left

“covered with debris, including human feces and urine.”

“Following the explosion of the toilet plaintiff emerged from the men’s room and sought assistance from employees and managers of [the] defendant’s business to clean himself, as he remained covered with human feces and urine after emerging from the men’s room,”

the complaint says.

To add insult to injury, Kerouac alleges that employees at the coffee shop in Orange County acknowledged that they were aware of

“problems with the toilet.”

Kerouac is seeking $50,000 in compensation and legal expenses, claiming he now

“requires mental health care and counseling as a direct result of the trauma he experiences in the restroom at defendant’s building, and from the continuing trauma following the event.”

He says the incident has left him with

“bodily injury and psychological damages,”

as well as

“permanent and significant emotional injury, mental anguish, loss of the capacity for the enjoyment of life, expense of medical care and treatment.”

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